Terms & Conditions

Welcome to the website and services operated by [Business Name] ("we," "us," or "our"). By accessing or using this website, booking a consultation, or purchasing services or products, you agree to be bound by the following Terms of Use. If you do not agree with these terms, please do not use this website or our services.

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1. Use of Website

This website is provided for informational purposes, inquiries, consultations, and access to our services. You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict or inhibit their use of the site.

You may not:

• Use the website for fraudulent or unlawful purposes

• Attempt to gain unauthorized access to the website or its systems

• Copy, reproduce, or distribute content without permission

• Interfere with the security or functionality of the site

We reserve the right to restrict or terminate access to the website at any time if misuse is suspected.

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2. Services and Consultations

Our services may include custom work, consultations, design services, handcrafted products, or other offerings as described on the website.

All services are subject to availability and may require consultation prior to approval or production. We reserve the right to decline any request at our discretion.

Details discussed during consultations are considered part of the service agreement but do not constitute a legally binding contract unless explicitly stated in writing.

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3. Orders, Payments, and Pricing

All prices are listed in Canadian dollars unless otherwise stated.

Payment is required in full before services begin or products are released, unless otherwise agreed upon in writing.

We reserve the right to:

• Change pricing at any time

• Correct errors in pricing or descriptions

• Refuse or cancel orders when necessary

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4. No Returns and Final Sale

All sales are final. Due to the custom, personalized, or made-to-order nature of our products and services, we do not accept returns, exchanges, or cancellations.

Please refer to our Store Policy page for full details.

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5. Shipping and Delivery

Online shipping is not currently available. Shipping may be arranged by request through consultation only and is subject to approval.

When shipping is approved, delivery is handled by third-party carriers such as Canada Post. We are not responsible for delays, loss, or damage caused by the carrier once items are shipped.

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6. Intellectual Property

All content on this website, including text, images, designs, logos, graphics, and original works, is the property of [Business Name] and is protected by copyright and intellectual property laws.

You may not use, reproduce, modify, or distribute any content without prior written permission.

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7. User-Submitted Content

If you submit information, materials, images, or messages through this website or during consultations, you confirm that you have the legal right to share that content.

We are not responsible for the content submitted by users and reserve the right to remove or refuse any submissions at our discretion.

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8. Limitation of Liability

To the fullest extent permitted by law, [Business Name] shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Use or inability to use the website

• Services provided or products purchased

• Delays, errors, or interruptions

• Third-party services or carriers

All services and content are provided "as is" without warranties of any kind.

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9. Privacy

Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal information and handling it responsibly.

Please refer to our Store Policy or Privacy section for full details.

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10. Accessibility

We strive to provide an accessible and inclusive experience. If you encounter accessibility barriers, please contact us so we can work toward reasonable accommodations.

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11. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites and encourage you to review their terms independently.

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12. Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Continued use of the website or services constitutes acceptance of the updated terms.

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13. Governing Law

These Terms of Use are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

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14. Contact Information

If you have questions about these Terms of Use, please contact: